Aeroporto transfer
Include your flight number and airport pickup details when the complaint concerns a BCN Aeroporto transfer.
If a Click Taxi journey did not go as expected, send the booking details and your comments directly to our WhatsApp support team. We will receive the information with your message so you do not need to explain everything twice.
Please enter the passenger name, phone number, booking or ride details and your comment. When you submit, WhatsApp will open with the information already prepared.
Our complaint page is designed for passengers who need to report a journey issue, ask about a booking or provide feedback after a taxi transfer.
Include your flight number and airport pickup details when the complaint concerns a BCN Aeroporto transfer.
Give the booking date, passenger name and reference where available so the journey can be identified.
Explain the issue clearly, including what happened, when it happened and what support you need.
The completed form opens WhatsApp with the complaint details attached to your message for direct communication.